Shiva Traders Lush Living Authorized Seller GSTIN No: 09AFJFS2131Q1ZG Address: 1st Aurangabad Jagir, Royal City 58, Bahadur Shah Marg, Lucknow Email:srivastava.lucky9@gmail.com Phone: 7991940909
At Shiva Traders, we strive to provide you with the highest quality products. However, if you encounter any issues with your order, we offer a straightforward return policy:
Eligibility for Return: Products may be returned within 7 days of receipt only if the packaging is broken, the product is not sealed, or there is an issue with the box.
Return Process: To initiate a return, please contact us at srivastava.lucky9@gmail.com or call us at 7991940909 within 7 days of receiving your order. Provide your order details and a description of the issue.
Condition of Returned Items: All returned products must be in their original condition, unused, and in their original packaging. We reserve the right to refuse returns that do not meet these criteria.
Refunds: Once your return is received and inspected, we will notify you within 3 days about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 Days.
Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
Thank you for choosing Shiva Traders. We appreciate your understanding and cooperation in maintaining the quality of our products.
